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slow_network_connection [2018/09/12 20:31]
verkkotuki created
slow_network_connection [2018/09/12 21:22] (current)
verkkotuki
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   - If you use [[university_proxy_server|the university proxy server]], also try how the connection is without it.   - If you use [[university_proxy_server|the university proxy server]], also try how the connection is without it.
      * If the connection works better without the proxy server, the problem lies within the server and you should let the IT Services of the university know about it.      * If the connection works better without the proxy server, the problem lies within the server and you should let the IT Services of the university know about it.
-  - If you network connection is cut off completely, read [[network_outage|the network outage]] instructions.+  - If your network connection is cut off completely, read [[network_outage|the network outage]] instructions.
   - If the quality of the connection is low for a long period of time, you should submit a report through the [[ask-it|Ask IT contact form]]. When filling in the form, describe what kind of results you got when going through this checklist.   - If the quality of the connection is low for a long period of time, you should submit a report through the [[ask-it|Ask IT contact form]]. When filling in the form, describe what kind of results you got when going through this checklist.
  
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