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general_principles_for_problem_solving [2018/10/01 22:15]
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general_principles_for_problem_solving [2018/10/01 22:16] (current)
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   * You cannot always read this site if you have problems with your internet connection. ​   * You cannot always read this site if you have problems with your internet connection. ​
-  ​* Keep the [[funet_startup_guide|FUNET Startup Guide]] that you have received, as it includes the relevant contact information at the very least. +    ​* Keep the [[funet_startup_guide|FUNET Startup Guide]] that you have received, as it includes the relevant contact information at the very least. 
-  * You might get online with some other terminal equipment (mobile phone etc.) +    * You might get online with some other terminal equipment (mobile phone etc.) 
-  * In the [[rentukka_learning_space|Rentukka learning space]] and the Kortepohja library, there are computers with which you can search for more information about your problem.+    * In the [[rentukka_learning_space|Rentukka learning space]] and the Kortepohja library, there are computers with which you can search for more information about your problem.
   * A neighbour or an acquaintance who lives in the Student Village could help you  with solving the problem in many ways:   * A neighbour or an acquaintance who lives in the Student Village could help you  with solving the problem in many ways:
     * Ask them if they have similar problems.     * Ask them if they have similar problems.
     * Try to use your own computer in their apartment’s network ora sk them to try their computer in your apartment’s network.     * Try to use your own computer in their apartment’s network ora sk them to try their computer in your apartment’s network.
   * Your problem might be caused by a temporary problem elsewhere.   * Your problem might be caused by a temporary problem elsewhere.
-  ​* Kortex communications run through the university network. In the university network, recurring and acute maintenance work is often underway. Also check the service bulletins of the university network: [[https://​www.jyu.fi/​digipalvelut/​en/​news/​]] +    ​* Kortex communications run through the university network. In the university network, recurring and acute maintenance work is often underway. Also check the service bulletins of the university network: [[https://​www.jyu.fi/​digipalvelut/​en/​news/​]] 
-  * If your connection has suddenly shut down or worsened, wait for a few minutes and try again.  ​+    * If your connection has suddenly shut down or worsened, wait for a few minutes and try again.  ​
   * Tell the IT support about your problem through the [[ask-it|Ask IT form]].   * Tell the IT support about your problem through the [[ask-it|Ask IT form]].
  
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